How long does shipping take?
Delivery times vary depending on your location and the shipping method selected at checkout. Most orders are processed within 1–2 business days.
Standard shipping typically takes 5–10 business days, while expedited options may arrive sooner.
You’ll receive a tracking number once your order has shipped.
Why is my tracking information not updating?
Tracking updates may take 24–48 hours to appear after your order has been shipped. In some cases, updates pause while the package is in transit between facilities or clearing customs.
If your tracking hasn’t updated for more than 3 business days, please contact our support team for assistance.
What if my package is delayed?
Occasional delays can happen due to weather conditions, carrier disruptions, or customs processing (for international shipments). Rest assured, your package is still on its way.
If your delivery exceeds the estimated timeframe, feel free to reach out to us and we’ll help investigate.
I entered the wrong shipping address. What should I do?
If you notice an incorrect address, please contact us immediately. We can modify the address before the order ships.
Once shipped, changes may not be possible, but we’ll do our best to assist you.
Do you ship lithium batteries internationally?
Yes. Our rechargeable lithium AA and AAA batteries comply with international shipping regulations. However, shipping times may vary depending on destination country and customs policies.
Please read the delivery policy for more regional delivery options.
