Shipping policy

Shipping Coverage

We provide international shipping services to countries and regions worldwide.
We work with well-known and reliable international logistics carriers to ensure that your package is delivered quickly and safely to its destination.

Shipping Origin

We operate warehouses in multiple locations worldwide.
Some products may be shipped from the nearest available warehouse, depending on product availability and the destination address.

Order Processing Time

  • Orders placed Monday to Thursday will be processed within 2–3 business days.

  • Orders placed Friday to Sunday will be processed within 3–4 business days.

Please note that processing time does not include shipping time.

Shipping Time

We operate warehouses in multiple regions to better serve customers worldwide.

  • If your order is shipped from one of these warehouses, delivery typically takes approximately 3–7 business days.

  • If your order is shipped from other locations, delivery may take approximately 5–20 business days.

To confirm which products are eligible for shipping from the UK, Germany, or US warehouses, please contact us for detailed information.

We provide an order tracking page on our website, where you can check the status of your shipment.

Please note:
Tracking numbers may take several days to become active on the carrier’s tracking website. If tracking information is not available immediately, please check again later.

Notice:
Shipping delays may occur during public holidays.

Shipping

Where We Can Ship:

 Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, 
Czech Republic, Denmark, Estonia, Finland, 
France, Germany, Greece, Hungary, Ireland, 
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden


North America Canada
United States (Except Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Rhode Island, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
Asia China, Hong Kong SAR, Macao SAR, Taiwan
Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea


Oceania Australia, New Zealand (Except Chatham Islands)


Incorrect Shipping Address

If a package cannot be delivered due to an incorrect or incomplete shipping address provided by the customer, we will not be held responsible.

Remote Areas and Islands Surcharge

Due to limited transportation availability and higher shipping costs to islands and remote areas, orders shipped to these locations may incur additional shipping fees and longer transit times.

Any additional costs and estimated delivery time will be confirmed by email after your order is placed. Your may choose whether to proceed with the order after receiving this confirmation.

Other considerations

If you have a preferred shipping option or have any other questions, please contact us for detailed information.